Love in action • Palm Beach County

The system is difficult. You should not have to navigate it alone.

Build a private action kit for food, shelter, benefits, work, treatment, protection, health care, disability support, or a human case-management connection. No account is required, and your choices stay on this device.

Immediate safety

Start with the safest door.

The Way is a connection hub, not an emergency, clinical, legal, shelter, or government service. Do not wait for a volunteer or website reply when someone may be in danger.

Optional voice access • Listen, confirm, connect

Use your voice when hands and screens are a barrier.

Voice Assist listens only after it is turned on and stops when you tell it to stop. It can select a connection or prepare a call, but it cannot guarantee recognition, location, cellular service, or emergency dispatch.

Voice is offVoice Assist is off.
Privacy choice

On-device recognition is preferred. Some browsers cannot provide it and may send speech to the browser provider for recognition. The Way does not receive or store the audio or transcript.

Prepare a call
  • “Call 911” or “Emergency now,” then “Confirm 911”
  • “Call 988” or “Crisis help”
  • “Call 211,” “Connect me now,” or “Open the gate”
  • Say “Cancel call” to stop a prepared call
Find the right door
  • I need food
  • I need shelter
  • I need recovery
  • I am not safe
  • I need work
  • I need benefits
  • I need school help
  • Find an activity
  • I need a person
Read aloud
  • “Read scripture” or “Read to me”
  • “Read peace”

Public-domain Bible • Words of Jesus

Let Scripture be read aloud.

Come to me, all you who labor and are heavily burdened, and I will give you rest. Take my yoke upon you, and learn from me, for I am gentle and humble in heart; and you will find rest for your souls. For my yoke is easy, and my burden is light.

Scripture may comfort and accompany someone; it does not replace food, safety, medical care, crisis response, or a qualified human helper. Practical assistance is never conditioned on listening or agreeing.

This public feature uses standards-based browser speech tools. It is not represented as patented technology, a KGALIGN product, or an emergency-dispatch system.

Private tool builder

Build the next useful tool—not another pile of links.

OnlineOffline copy prepares after this visit
No names, passwords, case numbers, or personal stories are requested.The tool matches selections on this device. It does not send them to The Way or use a paid AI service.
1. Who is using this guide?
2. What connections would help? Select every need that applies.
3. What is making the process harder?

Select at least one connection to build an action kit.

Verified connection registry

Official doors—and reliable human alternatives.

Last reviewed August 24, 2026. Availability, funding, rules, and hours can change. Confirm before traveling.

36 connections shown

Government or official program

Emergency services — 911

Call when someone is in immediate danger, there is an overdose, a serious medical emergency, a fire, or a crime is happening now.

Call
911
When
Emergency response

Do not wait for a website or volunteer response when danger is immediate.

Government or official program

Florida Abuse Hotline

Report suspected abuse, neglect, abandonment, or exploitation of a child, elderly person, or vulnerable adult.

Call
800-962-2873
When
24 hours a day, 7 days a week; Florida Relay 711

For immediate danger, call 911 first. DCF says online reporting should not be used when immediate attention is required.

Government or official program

District student registration and Find My School

Find the zoned elementary, middle, and high school; get its official phone number; review forms and required documents; and choose online or in-person registration.

Call
Admissions & Family Experience: 561-434-8197
In person
The zoned school is the first option for new registrations; use Find My School to obtain its phone number
When
Registration and school-office schedules vary

The current page lists two proofs of Palm Beach County residence, immunization record, school-entry physical, proof of birth, and required forms. Ask the school about accepted alternatives before assuming registration is impossible.

Government or official program

988 Suicide & Crisis Lifeline

Free, confidential crisis support for emotional distress, suicidal thoughts, mental-health crises, and substance-use concerns.

Call
988
Text
988
When
24 hours a day, 7 days a week

Veterans may dial 988 and press 1.

Government or official program

District school mental-health teams and referrals

Connect with a school counselor, behavioral health professional, psychologist, administrator, or other school-based mental-health support.

Call
District 561-434-8000; CAPE Support Line 561-434-8250; crisis 988
Text
Text 988 for crisis support
In person
Call the student's school and ask for the school counselor, school behavioral health professional, school psychologist, or administrator
When
School supports operate on school schedules; 988 is available 24/7 for crisis support

For immediate danger call 911. School-based support is not a substitute for emergency or acute medical care. Parent or guardian consent may apply to ongoing counseling.

Government or official program

Palm Beach County Victim Services

Free crisis support, safety planning, court and protective-order information, victim-compensation help, shelter referrals, counseling, and advocacy for victims of violence.

Call
866-891-7273
In person
County locations; an advocate can explain the safest option
When
24-hour crisis hotline

Services are described by the county as free and confidential.

Government or official program

SIS Parent Gateway

District parent portal for student information, enrollment tools, forms, athletics and after-school access, transportation registration, and related school account functions.

Call
Call the student's school or 561-434-8000 for account help
In person
Ask the student's school front office for SIS Parent Gateway access or recovery help
When
Portal availability and registration windows vary

Use only the official district portal. Never give a volunteer the parent or student password.

Government or official program

Exceptional Student Education (ESE) connections

Official route to Child Find, ESE parent resources, EDPlan Parent Connect, district contacts, procedural information, and school-based ESE coordination.

Call
561-434-8000; ask the school for its ESE contact
In person
Begin with the ESE contact at the student's zoned or enrolled school
When
School and District ESE schedules vary

Ask for written procedural safeguards and meeting notices. The Way cannot evaluate a student, interpret an IEP, determine eligibility, or give legal advice.

Government or official program

Palm Beach County School District students and parents hub

Official starting point for district parent information, school contacts, registration, transportation, ESE, health, counseling, meals, adult education, and student programs.

Call
561-434-8000
In person
Start with the student's school front office or District offices at 3300 Forest Hill Boulevard, West Palm Beach
When
School and department hours vary; call before traveling

Ask the school for the staff role that owns the question: teacher, nurse, counselor, behavioral health professional, ESE contact, activity sponsor, athletic director, or administrator. Do not seek personal contact information.

Government or official program

District student health and school nurse connections

Explains school nurse services, health consultation, medication support, care plans, health records, and school-community health referrals.

Call
561-434-8000; ask the student's school for the nurse or health room
In person
Contact the student's school front office and ask for the school nurse or health room
When
Coverage and services vary by school; emergencies require 911

School health staff can assess school-day illness or injury and coordinate care plans, but the website and The Way do not provide medical diagnosis or emergency response.

Government or official program

District elementary after-school registration

Official information for District-operated elementary after-school program registration, waitlists, current fees, school contacts, and the Eleyo portal.

Call
Extended Learning Office: 561-687-6387
In person
Contact the participating school front office or after-school site director
When
Seats, waitlists, fees, and registration windows vary by school and year

A contract request does not guarantee a seat. Confirm the current registration fee, tuition, accepted payment method, assistance options, pickup rules, and waitlist position with the school.

Government or official program

District food and nutrition services

School breakfast and lunch information, menus, income survey or meal application, account access, hunger relief, language assistance, and dietary accommodation contacts.

Call
Main 561-383-2000; income survey 888-383-2025 or 561-383-2025
In person
Ask the student's school cafeteria manager or front office for help
When
School-year meal service, menus, payment categories, and eligibility rules vary

Call School Food Service about allergy or disability-related meal accommodations. Do not delay emergency allergy care.

Established community resource

211 Palm Beach & Treasure Coast

A live specialist can search current local services and help connect callers with food, shelter, mental-health, family, senior, and other community resources.

Call
211 or 561-383-1112 or 866-882-2991
Text
Text your ZIP code to 898211
When
Phone, text, and chat available 24 hours a day, 7 days a week

Ask the specialist to confirm availability before traveling.

Government or official program

Register Your Ride and transportation help

Register an eligible student for District bus transportation, review special-needs transportation, and get phone help when a computer or portal login is a barrier.

Call
Transportation Call Center: 561-357-1110
In person
The student's school can help confirm the student ID, address, and school information
When
Current call-center and seasonal registration hours are posted on the official page

The District says the call center can register a student when the family lacks a computer. Re-register after an address or school change. ESE transportation questions should begin with the school's ESE contact.

Government or official program

Palm Beach County Homeless Services access

County access point for homeless outreach, assessment, coordinated entry, shelter connections, and housing-focused services.

Call
833-442-9455 or 211
In person
Senator Philip D. Lewis Center, 1000 45th Street, West Palm Beach, FL 33407; call first
When
Call for current access instructions and capacity

Shelter and placement are not guaranteed; coordinated entry prioritizes by assessed vulnerability.

Government or official program

District school counseling

School counselors support academic progress, college and career readiness, emotional and social development, and collaboration among students, families, educators, and community resources.

Call
Call the student's school and ask for the school counselor
In person
Request the school counselor through the student's school front office
When
School schedules and appointment practices vary

For a crisis use 988 or 911 as appropriate instead of waiting for a school appointment.

Government or official program

Florida Reemployment Assistance appeal

Challenge an unemployment determination by requesting an administrative hearing.

Call
833-352-7759
When
The official deadline is generally 20 calendar days from the determination's distributed date

Continue requesting benefit payments while an appeal is pending if you remain unemployed.

Government or official program

District School Choice and career programs

Current official information for Choice and career programs, application windows, lotteries, controlled open enrollment, and reassignment.

Call
561-434-8000
In person
A student's zoned school or District Admissions can explain the official application route
When
Application periods and available seats change each school year

Read the year and status on the current page. Do not rely on an old deadline, and do not assume a late or reassignment application is available.

Government or official program

Palm Beach County Human Services case management

County case managers connect eligible residents with emergency and self-sufficiency services such as rent, utilities, food vouchers, bus passes, referrals, and longer-term case management.

Call
833-273-9455
In person
County service centers in West Palm Beach, Riviera Beach, Lake Worth, Delray Beach, and Belle Glade
When
County call center: Monday–Friday, 8:00 a.m.–4:30 p.m.

Call before traveling and ask which location handles your ZIP code.

Government or official program

SAMHSA treatment and recovery referral

Confidential information and referral for mental-health and substance-use treatment, including a searchable directory of state-licensed providers.

Call
800-662-4357
Text
Text your ZIP code to 435748
In person
Use FindTreatment.gov or ask the helpline for nearby options
When
National Helpline available 24 hours a day, 7 days a week

Ask providers directly about detox level, insurance, payment assistance, licensure, wait time, medications, and transportation.

Government or official program

Florida MyACCESS — SNAP, Medicaid, TCA and other assistance

Apply for and manage food assistance, Medicaid, Temporary Cash Assistance, Optional State Supplementation, and related benefits.

Call
850-300-4323
In person
Use the MyACCESS Community Partner search or ask 211 for a nearby application-assistance site
When
Customer Call Center: Monday–Friday, 8:00 a.m.–5:00 p.m.; Florida Relay 711

Write down the application or renewal number and save every notice. Documents can be uploaded without creating an account.

Government or official program

Florida Reemployment Assistance

Apply for unemployment benefits, review determinations, respond to requests, request payments, and manage a claim through Florida's Reconnect system.

Call
833-352-7759
In person
CareerSource Palm Beach County can provide application and computer assistance
When
Check the official site for current call-center hours

Keep records of weekly job contacts, request benefit payments on schedule, and check the dashboard and mail for fact-finding requests.

Government or official program

Florida DCF public-assistance fair hearing

Request a hearing about a DCF decision involving SNAP, Temporary Cash Assistance, Medicaid, or another covered public-assistance action.

Call
850-488-1429
When
Use the deadline and instructions on the decision notice

Keep the notice, submission confirmation, and a copy of everything sent.

Established community resource

CareerSource Palm Beach County

No-cost job-search help, resume and interview support, workforce programs, and access to computers, printers, phones, and fax machines for people with limited technology.

Call
561-340-1060
In person
Central Career Center, 3400 Belvedere Road, West Palm Beach; West Career Center, 1085 S. Main Street, Belle Glade
When
Current hours are posted on the career-center page; call before traveling

Bring identification and ask about accommodations or clothing assistance before visiting.

Government or official program

Palm Beach County Veterans Services

Accredited county Veteran Services Officers help veterans, dependents, and survivors prepare and file eligible federal, state, and local benefit claims.

Call
561-355-4720
In person
County locations in West Palm Beach, Palm Beach Gardens, Jupiter, and Delray Beach; appointment required
When
Schedule with the Veteran Services Officer serving your area

The county warns that no one should charge a fee to help file an initial VA benefits application.

Government or official program

Palm Beach County rent, utility and self-sufficiency assistance

County Community Services provides information about rental and utility help, homeless prevention, emergency services, and related case management.

Call
833-273-9455
In person
Multiple county service centers; call before traveling
When
Monday–Friday, 8:00 a.m.–4:30 p.m.

Funding windows and portals change. Ask whether applications are currently open before collecting or sending documents.

Government or official program

Social Security disability and SSI application help

Apply for Social Security Disability Insurance or Supplemental Security Income online, by phone appointment, or through a local Social Security office.

Call
800-772-1213; TTY 800-325-0778
In person
Use the Social Security office locator or request an appointment by phone
When
Representatives: Monday–Friday, 8:00 a.m.–7:00 p.m. local time

Apply as soon as possible; SSA says someone may help you complete forms and gather information.

Established community resource

Legal Aid Society of Palm Beach County

Legal assistance for qualifying residents involving housing, domestic or sexual violence, public benefits, Social Security and Medicare, family matters, debt, employment, immigration, and related civil issues.

Call
561-655-8944 or 800-403-9353
In person
423 Fern Street, Suite 200, West Palm Beach, FL 33401
When
Call or use the official intake page to confirm eligibility and appointments

The Way does not provide legal advice or guarantee representation.

Government or official program

Home-education school services and activities

Official District guidance on home-education enrollment and possible extracurricular, athletics, course, and ESE access through a zoned or eligible school.

Call
561-434-8000
In person
Contact the zoned school and the District Home Education office before relying on availability
When
Participation requirements, offerings, seasons, and school capacity vary

Confirm the current eligibility, forms, deadlines, insurance, transportation, and school-specific registration path before participating.

Government or official program

Palm Beach County-funded behavioral-health and recovery providers

County-maintained list of funded mental-health, substance-use, detoxification, residential, youth, and crisis programs.

Call
561-355-4504
In person
Provider locations vary
When
Confirm services, openings, and payment arrangements directly with the provider

The Way does not rank, endorse, or determine the proper level of treatment.

Established community resource

Palm Beach County Food Bank pantry list

Find participating food pantries with English, Spanish, and Haitian Creole listings.

Call
561-670-2518
In person
Pantry locations vary; confirm before traveling
When
Pantry schedules vary

The food bank list may change; call the pantry or 211 before traveling.

Government or official program

Palm Beach County WIC

Nutrition support, approved foods, breastfeeding support, education, and referrals for eligible pregnant, breastfeeding, and postpartum women, infants, and children under five.

Call
561-357-6007 or 877-693-6703
In person
WIC locations in Belle Glade, Delray Beach, Jupiter, Lantana, Greenacres, and West Palm Beach
When
Call for an appointment and current location hours

Ask for free language or disability assistance if needed.

Government or official program

District Parent University

On-demand parent learning designed to help families understand school systems, collaborate with educators, and strengthen student support, including translated content.

Call
561-434-8000
In person
Ask the student's school about parent and family engagement support
When
On-demand web content; school family-engagement events vary

Use a school front office, library, or trusted assisted-access location when video or internet access is a barrier.

Government or official program

Palm Beach County Library technology access

Library branches offer public technology access, including computers, Wi-Fi, printing, scanning, mobile hotspots, and technology help subject to library rules and availability.

Call
Use the branch locator for the nearest library
In person
Twenty county library locations; search by ZIP code before traveling
When
Branch hours and equipment availability vary

Do not save passwords on a public computer. Sign out completely and take every original document with you.

Government or official program

HealthCare.gov coverage and certified application help

Apply for Marketplace coverage online, by phone, with free certified local help, or by mailing a paper application.

Call
800-318-2596; TTY 855-889-4325
In person
Use HealthCare.gov's Find Local Help directory for a certified assister
When
Phone help is available through the Marketplace Call Center

Certified assisters are free. Do not pay anyone who claims payment is required to apply or keep Medicaid or Marketplace coverage.

Government or official program

USAGov benefits finder

Screen for federal and state assistance involving food, housing, health care, utilities, Social Security, family needs, and other basic expenses.

Call
844-872-4681
When
USAGov contact-center hours are posted on the official site

The finder identifies possible programs; each agency makes its own eligibility decision.

School & family pathfinder

Choose the question. Find the right school door.

Palm Beach County has one countywide public school district. This private guide identifies a staff role and official starting point; it does not contact the District or collect student information.

What does the student or family need?

Select one question.

You will get an official route, the role to request, a preparation list, and a ready-to-use call script.

Offerings, seats, fees, eligibility, transportation, and deadlines vary. The school or District—not The Way—controls registration and services. For immediate danger use 911; for an emotional or substance-use crisis use 988.

Access request builder

Name the barrier clearly.

Build plain-language words to request an interpreter, accommodation, accessible format, or human alternative to a difficult portal. Nothing selected here is transmitted.

What access support would help?

Select one or more barriers to build a request.

Call 211 for a human navigator

Volunteer warm-handoff check

Help without taking control.

These checks remain in memory and are not saved with the follow-up board.

4 boundary checks remaining.

School & family connection lane

Find the school door, the right role, and the real registration path.

Palm Beach County has one countywide public school district. Individual schools remain the first contact for most teacher, nurse, counselor, administrator, club, and athletics questions. The Way is not affiliated with or authorized to speak for the District.

  1. 01

    Find the student's school.

    Use the District registration page to open Find My School, confirm the zoned campus, and get its official front-office number.

    Find a school or enroll
  2. 02

    Ask for the role—not a person's private information.

    Call the front office and ask for the classroom teacher, school nurse or health room, school counselor, behavioral health professional, ESE contact, activity sponsor, athletic director, or administrator responsible for the issue.

    District student and parent services
  3. 03

    Record the official next step.

    Save the staff role, date, deadline, required form, official portal, and confirmation number. If the school cannot resolve it, ask which District department owns the next handoff.

    Call the District: 561-434-8000

Activity offerings, tryouts, seats, fees, transport, eligibility, and deadlines vary by school and season. An official page or school office—not The Way—controls registration. For a student in crisis, use 988 or 911 as appropriate instead of waiting for school contact.

Verified policy context • Updated August 24, 2026

What changed—and how to protect the application.

This is plain-language navigation, not political persuasion or an eligibility decision. Requirements can change, and written notices control an individual case.

Federal SNAP changes

Work rules expanded and exemptions narrowed.

Congress passed and President Donald Trump signed the One Big Beautiful Bill Act on July 4, 2025. It changed SNAP work-rule exceptions and noncitizen eligibility. Florida says veterans, people experiencing homelessness, former foster youth age 24 or younger, and households responsible for a dependent child age 14 or older are no longer automatically exempt from the ABAWD time limit.

Protect the case: Ask DCF to identify in writing which work rule applies and whether a medical, caregiving, treatment, pregnancy, disability, or other exemption applies. Do not assume a person is ineligible.

Read Florida's current SNAP work-rule page
Mail and reporting trap

Important work-program notices may still arrive by regular mail.

Florida says an assigned participant may receive a DCF notice and then a separate FloridaCommerce referral letter by U.S. mail—even when electronic DCF notices were selected. Missing a letter can mean missing an appointment or deadline.

Protect the case: Keep the mailing address current in MyACCESS, open every agency letter, photograph each notice, and write its deadline on a calendar immediately.

Verify the notice process
Florida purchase restriction

Some foods can no longer be bought with Florida SNAP.

Beginning April 20, 2026, Florida's USDA-approved demonstration excludes soda, energy drinks, candy, and specified ultra-processed shelf-stable prepared desserts from SNAP purchases. This changes permitted purchases; it does not mean every food in a broad category is automatically excluded.

Protect the household: Check the current Florida list before shopping and ask the retailer or DCF when an item is unclear.

View Florida's official recipient flyer
Appeal rights

A denial or reduction is not always the last word.

Florida DCF accepts public-assistance hearing requests by phone, mail, email, or online. Florida unemployment appeals generally must be filed within 20 calendar days of the determination's distributed date.

Protect the deadline: Read the notice, file through an allowed channel, save proof of filing, and contact Legal Aid when legal help may be needed.

Federal implementation references are maintained by the U.S. Department of Agriculture's Food and Nutrition Service. Some federal public pages state that they are still being updated for the 2025 law. Review USDA's implementation page.

Authority and dignity

A servant guide—not a substitute for a person.

The on-page guide assembles checklists, call scripts, and official connections. It does not determine eligibility, diagnose, investigate abuse, choose treatment, provide legal advice, or decide what Yahweh is saying to another person. A volunteer must obtain consent, protect privacy, and hand off decisions to the person and the qualified agency.